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How do I change the default save directory for FloorRight?

How do I handle cove molding?

How do I turn a room?

How do I set seams and stock to automatically resize and why would I want to?

Which digitizers does FloorRight Commercial support?

I already own a digitizer. Will it work with FloorRight Commercial?

I already own a digitizer. How do I get it to work with FloorRight?

My digitizer is compatible with FloorRight, but it is not working. What is the problem?

How do I troubleshoot my digitizer?

FloorRight hangs at the "Checking to see if you are eligible for a trial license" dialog, how do I fix it?


 

You can change the default save directory for FloorRight by editing the shortcut or the Start program entry. To modify the shortcut, right-click on it and select "Properties" from the popup menu. This will bring up a tabbed dialog. Select the "Shortcut" tab. Here you can change the "Start in" line to set the default save directory for FloorRight.

To change the "Start" shortcut for FloorRight, start by right-clicking on empty space in the Start toolbar. Select "Properties" from the popup menu. Select the "Start Menu Programs" tab from the tabbed dialog that comes up. Press the "Advanced" button. Select "Programs" from the left-hand window. Double-click the "FloorRight 2001" or "FloorRight Commercial" folder in the right-hand window. Right click on the "FloorRight 2001" or "FloorRight Commercial" icon that comes up next. Select "Properties" from the popup menu. This will bring up a tabbed dialog. Select the "Shortcut" tab. You can now change the "Start in" line to set the default FloorRight save directory.

 

The easiest way to handle cove molding is to bring up the Job Estimate dialog. Enter "Cove molding" into the first blank line in "Item name" under the appropriate material. Press "Enter" when you are done. This will create a new blank line--this is correct. On the "Cove molding" line you can enter more information in the "Description" column if you want. In the "Based on" column, you need to select "Room perimeter". Then press the "Enter" key again. The Quantity column will be filled in with the correct perimeter. In the "User" column you can enter a percentage which will be added to the quantity--for example, entering "7" means that 7% will be added to the quantity. You can then enter a unit price and tax to get the total.

 

If you need to turn a room, you can do it using the Layout menu. Select the room you want to turn. Then, select a direction from the Layout menu--either "Lay room north", "Lay room south", "Lay room east" or "Lay room west". You can shift the room back to normal by selecting "Lay room as material".

 

If you want to set seams and stock to automatically resize when you go into seam/stock view, then you need to set an option to do it. Select "Options" from the "Edit" menu. If you want the seams and stock to automatically resize, then check the "Automatically zoom seam/stock" checkbox. Otherwise, uncheck the box.

The advantage of automatically resizing is that you can see all of your rooms when you switch to seam/stock view. You might not want this option set if you have carefully zoomed in on your rooms to see the seams in detail. Generally, you probably will want to automatically resize.

 

Saltire has tested current shipping digitizers from GTCO and Summagraphics. If you own a different digitizer, it may work with FloorRight if it is Wintab™ compliant. Refer to your digitizer's manufacturer for a list of Wintab compliant hardware.

 

FloorRight should work with any Wintab compliant digitizer. Refer to your digitizer's manufacturer for a list of Wintab compliant hardware.

 

In order to have FloorRight recognize your digitizer it must have the correct Wintab drivers installed. If you have a digitizer installed on your computer and it has the correct wintab drivers then it should work with FloorRight. You can also look at the next question.

 

If you are having problems getting FloorRight to work with an existing digitizer then refer to the section on Digitzer Troubleshooting. You should also refer to your digitizer manufacturer's documentation.

 

Check that the digitizer cables are all connected correctly. There should be a cable going from the digitizer to the computer, a power cable from the digitizer to the plug outlet, and a digitizer pen or puck (kind of like a mouse) that is connected to the digitizer. Also, if your digitizer has a power switch, make sure it is on.

If the power was not on or a cable was not connected correctly, you will have to reboot your computer after correcting the problem.

If you have a cordless pointing device, try using new batteries. If it has an optional cord, try using the cord.

Does the proximity light work? Many digitizers have an LED that flashes when the pointing device is not on the digitizer, and is solid when the pointing device is on the digitizing pad. If your digitizer has a proximity light, test that it is recognizing the pointing device. If so, then the hardware is probably functioning correctly and the problem is related to the digitizer drivers or to the connection to the computer.

Do you know which COM port your digitizer is connected to? A COM port is the adapter on the computer that the digitizer plugs into. Many digitizer will only work on COM ports 1-4. Make sure your digitizer is connected to one of these COM ports.

Do you know how many COM ports are in use on your computer? Most computers only have two COM ports. If you have a modem and a serial mouse, both of your COM ports could be in use. If this is the case, then you may have to reconfigure your modem or purchase a bus mouse, which doesn't use a COM port.

Can you control the mouse by moving the digitizer pointing device along the digitizer tablet? If so, then the digitizer is communicating with the computer.

Did you install the correct drivers? FloorRight requires the correct drivers. Did you install the Wintab™ drivers provided by the manufacturer? One way to check is to open up the Windows Control Panel and look for a tablet or digitizer applet. Most digitizer manufacturers supply a control panel applet along with the Wintab drivers.

You can also check if the Wintab drivers are loaded by running FloorRight Commercial and selecting Digitizer Info from the Digitizer menu. This dialog box should display the digitizer driver manufacturer and digitizer dimensions. If it does not, then the Wintab drivers are not installed correctly. Refer to your digitizer documentation or contact the digitizer vendor to learn how to install the Wintab drviers.

Have you ever installed a different manufacturer's digitizer on this computer? If so, maybe you didn't uninstall the old Wintab drivers. Try running the uninstaller for the old Wintab drivers and then re-install the new digitizer drivers.

Your digitizer manufacturer may have additional troubleshooting information on their website.

The FloorRight help file contains additional troubleshooting information. If your digitizer is working correctly but you have problems that are specific to FloorRight, please refer to the FloorRight help file.


 

On some computers, FloorRight may hang while checking for a trial license. If so, you need to run FloorRight once in Safe mode on your computer. After that, FloorRight should work fine in normal Windows.

To run FloorRight in Safe mode, you need to reboot your computer. Go to Start, and select Shut down. Select Restart from the dialog box, and OK out of it. Then press and hold the CTRL key until the Startup Menu appears. For some machines, you can use F8 instead of CTRL to bring up the Startup Menu. Select Safe mode from the menu (usually, it is option #3), then press the ENTER key.


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